Service, maintenance and repair ‘becoming increasingly complex’ for fleet managers
Fleets need to be aware that service, maintenance and repair (SMR) is becoming increasingly complex as new manufacturers enter the UK market. That’s according to outsourced fleet management provider i247 Group, which is flagging SMR challenges caused by some of these new manufacturer entrants, who have yet to develop their fleet aftersales processes. With often […]
Why Vendor Stability Matters in Route Planning Software
Many organisations keep their route planning software in place for 15 to 20 years, making vendor selection a long-term strategic decision rather than a short-term technology purchase. During that time, business requirements, customer expectations, regulations and technology can change significantly. Choosing a provider with the resources to maintain product development, customer support and ongoing innovation […]