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When business and pleasure don’t mix

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For fleet managers, managing parking payments is tricky. Using solutions that aren’t tailored to fleets as a workaround may seem clever at the time, but these are riddled with risk and a massive time drain.

A workaround that doesn’t work

PayByPhone, the global leader in mobile parking payments, realised that a precarious approach to fleet parking was being adopted by businesses throughout the country. Companies were signing up for accounts designed for personal use, adding their company card and providing each driver with the same username and password.

Adam Dolphin, UK Sales Director, PayByPhone, says: “Companies can be forgiven for thinking this workaround might work but personal accounts just aren’t designed for that. It actually creates more work for a busy fleet manager, not less.”

Using a PayByPhone personal account to cater for a corporate fleet facilitates anonymous parking – businesses have no way of knowing who booked what session. Anyone with access to the account can park any vehicle and if a driver leaves the business, they still have the app, so can still pay for parking with their former employer’s card. Payment details are also visible to anyone with access to the account so these details could be misused.

“Fleet managers should always opt for solutions that are bespoke to their needs, like our PayByPhone Business, which delivers security, visibility and efficiency, enabling businesses to take back control,” Dolphin adds.

PayByPhone Business’ centralised system gives fleet managers visibility over all parking activity in a simple solution. The portal enables admins to manage their fleet of both vehicles and drivers, adding and removing access as appropriate.

PayByPhone Business is scalable, so there is no limit to the numbers of vehicles a company can add, and for added convenience, they can be added in bulk. Payment can be made from one credit card for all drivers for maximum simplicity. And for added security, once a driver or vehicle is deleted, the associated business payment card will immediately be removed, safeguarding the account.

To find out more and to sign up your fleet visit

Improving driver behaviour: Using telematics for safety & engagement

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By Richard Hemming – VP Customer Success, GreenRoad Technologies 

Did you know that ~94% of accidents are caused by driver error? (Source: NHTSA)

That’s why, if you want to make a real impact on fleet safety, you have to focus on the driver.

The good news is that almost all drivers – given the right tools and incentives, can improve their safety dramatically – even overnight! 

When drivers get accurate real-time feedback about their driving and positive re-enforcement, almost all of them start improving immediately, paying more attention to the road and driving more carefully. This strengthens the fleet’s safety culture, resulting in significant, rapid reductions in accidents (often over 50%), fuel consumption (or charge range for Electric Vehicles) (10%-20%), maintenance costs and risk. And these benefits continue to build over time.

The Challenge: Driver Buy-In
Unfortunately, every fleet has “resistors”: drivers who remain attached to their “aggressive” (our words) or “skilled and confident” (their words) driving styles. Truthfully, no one likes being told that they are poor drivers – particularly not from a manager.

That’s why a real time, in-vehicle self-coaching approach is so important. When drivers are put in control of their own safety, with second-by-second guidance provided by artificial intelligence-powered coaching rather than by an outsider, the drivers are able to independently reach their own goals with minimal management intervention.

Driver empowerment can be taken even higher by adding in gamification elements. Once driver safety is tracked – especially via objective Safety Scores – it can be rewarded with peer and management acknowledgement and prizes. Even simple “leader boards” can work wonders: no one wants to see their name at the bottom of list!

Just Download and Go
Today, any fleet can implement real-time, in-vehicle driver coaching and gamification by simply downloading an app onto their drivers’ mobile devices. And the online world makes competitions easier than ever to run – whether inside a single depot, or company-wide.

The opportunity is literally in your hands. The sooner your drivers “click”, the sooner you will experience the benefits!

GreenRoad Technologies, a leading provider of fleet safety telematics, provides advanced digital solutions for real-time driver coaching and safety gamification.

LinkedIn group – Fleet Management Networking Community

Did you know that ~94% of accidents are caused by driver error? (Source: NHTSA). That’s why, if you want to make a real impact on fleet safety, you have to change the behaviour of your drivers. In this article, GreenRoad’s Richard Hemming, FCILT, discusses how the latest telematics technologies can make it happen with automated tools and apps for real-time driver coaching, friendly competitions and engagement.

#driverbehaviour #safetytelematics #fleetmanageemnt #app

ULEZ expansion: Fines could top £864m in first six months

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By Ben Hubbard, WhichEV

With the expansion of the Ultra Low Emission Zone (ULEZ) that came into effect on Monday, London’s non-compliant drivers are predicted to be fined up to £864m in the first six months, according to vehicle management app Caura.

With the ULEZ impacting one in 4.6 London cars, Caura’s research show that there are 565,000 pre-2005 petrol or pre-2016 diesel vehicles on the roads, which are not compliant with the new zone’s emissions standards.

Click here for the full story.

Mixing business with pleasure – a digital parking solution for grey fleets

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By Adam Dolphin, UK Sales Director at PayByPhone

Grey fleets – where employees use personal vehicles for business purposes – have become a popular transport solution. For organisations, it’s an attractive solution as they have less capital outlay and can pay lower taxes; and for the drivers, they take better care of the car as it’s their own. They also usually opt for more fuel-efficient vehicles, which can help the environment.

One drawback of grey fleets is ensuring the drivers are adequately compensated. But when it comes to parking, that issue is moot, thanks to PayByPhone, the global leader in mobile parking payments.

No more complicated expense reports

With PayByPhone Business, a new fleet management solution from PayByPhone, a company’s parking comes under one easy-to-use, centralised system so fleet managers have visibility over all parking activity in a simple solution.

PayByPhone Business means fleet managers don’t have to reconcile large numbers of parking expense reports each month – parking is paid via the app in 15 seconds. Drivers don’t have to keep receipts every time they park for work, either.

A truly paperless solution

For grey fleet drivers, paying for parking is doubly complicated as they have to constantly distinguish between parking for work, which can be claimed on expenses, and parking at other times. With PayByPhone Business, if a grey fleet driver has a PayByPhone personal account, they can simply switch between business and personal payment cards on the PayByPhone app when they park – it is simple as that.

Simplified management

PayByPhone Business provides companies with real-time visibility of who is parking where and in what vehicle via the Reporting Suite. The interactive dashboard shows when and where grey fleet drivers have parked. There is no limit to the number of drivers that can be added.

To find out more and to sign up your fleet visit

How Octopus is trying to eliminate range anxiety with virtual charging

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By James Morris, Editor, WhichEV

Business is about certainty, data and accurate predictions. One of the most important aspects of running a modern business is cost control. Moving to your staff across to electric vehicles can raise a lot of variables – especially when it comes to key questions like where can I charge and how much will I be paying?

One year ago, Octopus put together a virtual charger network – inviting top brands like Ionity to join in order to offer broader choice and more standardised pricing. Members can easily find the best/nearest charger for themselves and billing happens directly onto your Octopus account at a suitably discounted rate.

Click here to read more…

Exciting executive EV choices coming soon

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By James Morris, Editor, WhichEV

Roll the clock back 10 years and the Nissan Leaf was one of the only electric cars available in the market, with a range around 100 miles and very few places you could get a charge. The EV landscape looks very different in 2021.

To help the specialist media get an idea of what is coming, the SMMT (Society of Motor Manufacturers and Traders) recently held its annual press event at the Millbrook Proving Ground near Milton Keynes. WhichEV spent the day looking at some of the executive car options that fleet managers can now choose from.

Millbrook itself is secreted among the trees and you don’t really notice it until you hit the large exterior security gates. Access is strictly controlled, as the Proving Ground is used by manufacturers keen to get real-world test data on their up-coming products. There are three ‘tracks’, to help simulate all possible driving conditions.

The Race Track

This is an American-style oval, with heavy banking on the outside edge – so you can take fast cars to the max with minimum risk.

Town Track

Simulates the standard roads that we all drive around every day, including traffic lights and give-way signs. Let’s you examine visibility and manoeuvrability on tighter streets.

Hill Track

Starting with long, slow slopes, this track quickly builds to the most demanding combination of extreme elevation and tight turns under pressure you can imagine. Easy to believe that it might be based on the toughest country roads in Wales.

With limited time and over 100 cars on show, its important to prioritise. WhichEV’s focus was the latest Porsche Taycan, a new model from Audi and a look at the much-anticipated Hyundai Ioniq 5.

Porsche Taycan RWD

One of the only EVs to match Tesla for performance, Porsche has now launched a Taycan (pictured, above) with rear wheel drive that will hit 60mph in just over 5 seconds, with a top speed of 143mph and a WLTP range of 268 miles – all courtesy of a 79kWh battery. Most important? There are already leasing deals around the £585 mark for low-mileage business users. When combined with the 1% BiK right now, the performance and prestige of the badge will make the RWD version of the Taycan popular with executives.

Audi e-tron GT

With business leases starting a smidgeon under the £700 mark, Audi’s latest EV executive shares around 40% of its genetic profile with the Taycan – but with a softer ride and more luxurious interior. It sports a larger battery than the Porsche and can reach 60mph over a second quicker with a top speed of 152 for your favourite German autobahns. The WLTP is just over 300 miles and – at its peak – the GT will pick up 520 miles of range per hour of charge – topping out at 270kW DC.

Hyundai Ioni5 5

The latest iteration of Hyundai’s popular EV series comes with a 62kWh battery and 249 mile range – which doesn’t seem that special. However, the car is able to utilise a 175kW DC charger and pick up a peak of 450 miles per hour of charge. That’s enough to take you from ‘near empty’ to 80% in less than 20 minutes – which is very appealing for those who regularly drive long distances. Business leases for those using it more casually, will start around the £325 mark. Accelerating to 60 in around 8.5 seconds is good compared to fossil fuel cars, but fairly average for an EV. The top speed of 115mph is enough to lose your license on most European roads.

For all of the latest EV news and reviews, please check

The WhichEV View: JATO market data confirms massive increase in EV registrations in Europe

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By James Morris, Editor, WhichEV

For more than 30 years, Jato Dynamics has provided precision data on changes within the car market and their reports always make for interesting reading. Its latest update includes a summary of new vehicle registrations from across Europe for June 2021.

With the pandemic seemingly well behind us now, the patterns are becoming clear – with a strong emphasis on electric vehicles. WhichEV powers up the spreadsheet and checks the graphs.

Overall sales of 1.27 million vehicles is slightly down on the 1.47 new vehicles million registered in 2019, but it does mean that sales for the first half of the year finished up 27% compared to the start of 2020.

Pure battery electric vehicles totalled 126,000 units – around 25% ahead of the PHEV collective with 104,000 registrations.

It will come as little surprise that the companies with the strongest EV offerings did best in the sales charts – especially Tesla, the VW group and Ford. While the overall best seller in Europe is the evergreen VW Golf at 27,247 units, Tesla was right behind them with 25,697 sales of the Model 3…

To read the full article, hop over to WhichEV.

The WhichEV View: Why your company should buy you an EV today

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By James Morris, Editor, WhichEV

In April 2020, the Benefit-in-Kind (BIK) rate for EVs dropped to 0% for the tax year. It rose to 1% for 2021-22, then 2% for three years from 2022 to 2025. Given the previous rate 16%, these are significant changes.

In other words, if you received an electric vehicle as a company car this year, you paid no personal income tax on it until April 2021, and very little until at least 2025, whereas before April 2020 you’d have paid a lot more, making the reduction a significant incentive for employees to have an EV as a company car. In our previous article, we calculated that, if you received a Tesla Model 3 Standard Range Plus instead of a Mercedes C220d saloon as your company car from your employer, you’d save well over £10,000 over three years of use in terms of tax, fuel and other running costs.

But what are the incentives for the employer to buy you an EV? Other than providing an attractive perk for employees, why should your company go electric, when EVs still tend to be considerably more expensive than internal combustion engine cars? In a follow-up to our original article, we will show that buying an EV makes just as much sense for a company as it does for the employee that receives it, and even more so if you run your own Ltd company…

Click here to read more.

Leading home furniture retailer cuts insurance claims by half, saves 15% on fuel bills, and slashes idling by 20%

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By Lightfoot

The Furniture Market, one of the largest oak, French and modern furniture retailers in the UK, has succeeded in cutting fleet insurance claims by half thanks to Lightfoot’s trailblazing in-cab driver coaching technology and rewards platform.

Read more here.

Addressing privacy concerns in driver risk management

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By Ed Dubens (pictured), CEO/Founder of eDriving

Today, data security and privacy compliance are among the most important considerations for practically every business. For that reason, when reviewing digital driver risk management solutions, data security and privacy compliance are critical components of the assessment and planning phase, and can even be the deciding factor in whether a programme is adopted or not.

In many countries across Europe, in Canada and parts of Australasia and Latin America, organisations must seek input and/or approval from employee representatives such as Workers’ Councils or Unions for the introduction and application of new operational processes, technical equipment and software. The purpose of Workers’ Councils and Unions is to protect employees’ rights. German Workers’ Councils, in particular, are well-known for their rigorous standards in relation to employee data.

How does this affect organisations looking to protect the safety of those driving for work purposes? It means that any company obliged to seek such approval for a new driver safety programme, will need to justify the implementation of the programme, and prove it complies with relevant data protection and privacy laws.

Considerations may include compliance with the European General Data Protection Regulation (GDPR); the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA); Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA); the Brazil General Data Protection Law (LGPD); or the New Zealand Privacy Act. Privacy notices, HR agreements, data storage, how location data is used, and so on, will be important discussion points.

As many eDriving clients have rolled out our digital driver risk management programme, Mentor, in multiple geographical locations since Q1 2018, we’ve identified the most prevalent concerns in many different countries, and how to best help organisations address such concerns, not only with leadership and Workers’ Councils, but also with drivers. We’ve also discovered that the word “telematics” in particular, can sometimes trigger privacy alarm bells, and we’ve learned that addressing concerns about such programmes from the outset is usually the most effective way to allay any fears. Common privacy concerns include “is this a surveillance or tracking tool?”, “is location/GPS data visible to anyone other than the driver?”, and “how is driver information shared and with who, both inside and outside the organisation?”

Any organisation looking to introduce a driver risk management and safety programme should not let privacy and data protection concerns stop them in their tracks; after all, an effective driver safety programme is there for the benefit of employees, their families and the communities in which they live and work, and is a means of managing road safety proactively. Similarly, no programme should ever be intended as a surveillance tool, or as a means of introducing negative consequences for being part of the programme.

Questions for organisations seeking approval for a driver safety programme may include:

How will the programme reduce incidents, collisions, licence endorsements and injuries to employees driving for work purposes?

  • Is it GDPR/CCPA/PIPEDA/LGDP/Privacy Best Practice compliant?
  • How and where is driver PII (Personally Identifiable Information) data stored and processed?
  • What information is shared with line manager/HR/safety/peers?
  • What information is sent to leadership and/or corporate teams?
  • What information, if any, is shared with other 3rd parties?
  • Who is the data controller and owner of the programme data?
  • What are the privacy rights of the driver?
  • Is location/GPS information shared?
  • Is the programme tailored to meet the needs and privacy laws of different regions/countries?
  • How does the programme support High Risk Vs Medium Risk Vs Low Risk Drivers and is the approach sensitive to privacy strategies?

Of course, it is also important to remember the reason for looking to implementing such a programme. Every day around the world, almost 3,700 people are killed globally in crashes involving cars, pick-up, motorcycles, bicycles, trucks, buses or pedestrians, according to the World Health Organization. As anyone involved in at-work road safety and risk management knows, driving for work purposes is the most dangerous work activity that many people do. Around the world, governments, councils and other organisations are striving towards a long-term vision of zero fatalities and serious injuries on the roads. The implementation of a comprehensive digital driver risk management programme can help organisations align with this vision, helping them to provide and support a safe and healthy workplace, educate employees on potential hazards in the workplace, implement and enforce appropriate workplace health and safety policies, and do everything reasonable to protect work-related injuries and illness, and correct unsafe actions and conditions.

Discussing privacy concerns at the outset helps allay fears sooner and enables organisations to focus on their business objectives, safe in the knowledge that they are proactively managing a successful safe driving programme that supports a much wider mission of safer roads for all.

About eDriving
eDriving, a Solera company, revolutionised driver risk management with the introduction of the world’s first defensive driving CD-ROM in the 1990s. Today, eDriving helps organisations around the world to reduce incidents, collisions, injuries, licence endorsements, carbon emissions, and total cost of fleet ownership.

At its heart is the Mentor by eDrivingSM smartphone app that identifies risky driving behaviours for intervention and safe driving habits for recognition. In-app features include micro-training and coaching, gamification, collision reporting, vehicle inspections, and a FICO® Safe Driving Score validated to predict the likelihood of future collision involvement. Through our five-stage, patented Crash-Free Culture® risk reduction methodology, eDriving helps organisations embrace safety and reduce risk for Sales, Service, Delivery and Warehouse drivers, all within a privacy-first, data-secure environment.

eDriving is the digital driver risk management partner of choice for many of the world’s largest organisations, supporting over 1.2 million drivers in 125 countries.